Privacy Policy

Date Last Updated: April 23, 2023
Developer: Shenzhen Dongxuexijian Education Development Co., Ltd.

Welcome to use the products and services provided by "《Cross Reader》"! Linguistics (or "we" for short) is well aware of the importance of personal information to you, and we have always solemnly promised to protect the users (hereinafter collectively referred to as "users" or "you") who use our products and services (hereinafter collectively referred to as "Languagebao services"). ”) personal information and privacy security. We may collect and use your relevant personal information (or "personal information" for short) when you use the language treasure service. We hope to explain to you the corresponding processing rules when we collect and use your relevant personal information, as well as the access, correction, and How to delete and protect these personal information, so as to better protect your rights and interests.

1. How we collect and use your personal information

1. You fully understand and agree that we will collect, store, use, disclose and protect your personal information in accordance with the following agreed terms and privacy policy.

We collect your personal information mainly for you and other users to use the language treasure service more easily and satisfactorily. And this personal information helps us achieve this goal.

a. When you register an account of the language treasure service or use the language treasure service, the personal information you provide to us includes but is not limited to the user's name, gender, age, date of birth, phone number, occupational identity, learning purpose, recipient Name, contact information of the recipient, delivery address, etc., and other personal information stipulated by laws, regulations, and regulatory documents. If you only need to browse and learn about Linguistics, you do not need to register an account and provide the above information.

b. If you do not provide this information, it will not affect the basic functions of your language treasure.

2. Maintain the normal operation of basic functions

In the course of your use of our services, in order to identify the abnormal status of the account and understand the suitability of the product, we will provide you with basic services such as browsing, searching, registering/logging in, viewing and editing personal data, purchasing courses, mailing, payment and cash withdrawal, To maintain the normal operation of basic functions, we may automatically collect and store information about the services you use and how you use them, and correlate such information, including:

a. Log information: When you use our services, we may automatically collect your detailed usage of our services and save them as relevant network logs. Log information includes your login account, search query content, IP address, network environment, telecom operator, language used, date and time of visit, and web browsing records you visit, Push opening records, crash records, length of stay, refresh records , release records, attention, subscription, collection and sharing.

b. Device information: We may receive and record information about the device you use (including device identifier (IMEI/MAC/OPENUDID), SIM card IMSI identification code, Device model, operating system and version, device resolution, package name, device settings, process and software list, AndroidID, IDFA, UUID, software and hardware feature information), device location information (including IP address, GPS location, and ability to WLAN access point, bluetooth and base station sensor information of relevant personal information provided).

At the same time, in order to collect the above-mentioned basic personal device information, we will apply for permission to access your device information (including microphone access permission, camera/album access permission, memory card access permission, permission displayed in other applications), we collect this information It is to provide you with our basic services and basic functions (including displaying pop-up boxes, full-screen interface to other applications, saving pictures, recording files, downloading courses, voice evaluation, recording audio, uploading avatars, reading recording files, playing and downloading courses etc.), if you refuse to provide the above permissions, you may not be able to use our products and services.

2. Sharing

1. Sharing principle

a. Principle of authorization and consent: Sharing your personal information with our affiliates and third parties requires your authorization and consent, unless the shared personal information is de-identified information, and the shared third party cannot re-identify such The natural person subject of the information. If the purpose of using information by affiliated parties or third parties exceeds the scope of original authorization and consent, they need to obtain your consent again.

b. Principles of legality and minimum necessity: The data shared with related parties and third parties must have a legal and legitimate purpose, and the shared data is limited to what is necessary to achieve the purpose.

c. Principle of security prudence: We will prudently evaluate the purpose of related parties and third-party data sharing information, conduct a comprehensive assessment of the security capabilities of these partners, and require them to abide by the cooperation legal agreement. We will conduct strict security monitoring on the software tool development kit (SDK) and application program interface (API) for the partners to obtain information to protect data security.

"Third Party SDK Catalog"

2. Sharing information to realize functions or services

a. When you use the functions provided by our affiliates and third parties in Linguistics, or when software service providers, smart device providers, and system service providers jointly provide you with services, we will realize the business The necessary information is shared with these affiliates and third parties or push specific functions and services that are more suitable for you.

b. Payment function: The payment function is provided to you by a third-party payment institution that cooperates with us. Third-party payment institutions may need to collect your name, bank card type and card number, expiration date and mobile phone number. Bank card number, expiration date and mobile phone number are sensitive personal information, which are necessary for the payment function. Refusing to provide it will result in you being unable to use this function, but it will not affect the normal use of other functions.

c. In order to adapt the message push function to the terminal model you are using, we may share the mobile phone model, version and related device information with terminal device manufacturers (Huawei, Xiaomi, OPPO, VIVO, etc.) through SDK and other technologies.

3. Realize the shared information of security and analysis statistics

a. Guarantee the security of use: We attach great importance to the security of accounts and services. In order to protect the security of your and other users' accounts and property, and to protect your and our legitimate rights and interests from illegal infringement, we and affiliated companies or service providers may share Necessary device, account and log information.

b. Analysis of product usage: In order to analyze the usage of our services and improve user experience, statistical data on product usage (crashes, flashbacks) may be shared with affiliated parties or third parties, which are difficult to compare with other information Combined to personally identify you.

4. To help you participate in marketing promotion activities

When you choose to participate in relevant marketing activities organized by us, our affiliates or third parties, you may be required to provide your name, mailing address, contact information, and bank account information. This information is sensitive personal information, and refusing to provide it may affect your participation in relevant activities, but will not affect other functions. Only with your consent, we will share this information with affiliated parties or third parties to ensure that you receive consistent services in joint activities, or entrust a third party to cash out rewards to you in a timely manner.

3. Transfer

1. We will not transfer your personal information to any other third party unless we obtain your explicit consent.

2. With the continuous development of our business, we may carry out mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. When the aforementioned changes occur, we will require the successor to protect your personal information in accordance with laws and regulations and the security standards not lower than those stated in this Privacy Policy, otherwise we will require the successor to obtain your authorization and consent again.

4. Disclosure

1. We will not publicly disclose your information unless we comply with national laws and regulations or obtain your consent. When we publicly disclose your personal information, we will adopt security protection measures that comply with industry standards.

2.2. We will disclose the relevant account information when issuing punishment announcements for illegal accounts and fraudulent behavior.

5. Personal information that is legally exempt from obtaining consent to share, transfer, and publicly disclose

Please understand that in the following situations, according to laws, regulations and national standards, we do not need your authorization to share, transfer and publicly disclose your personal information:

1. Directly related to national security and national defense security;

2. Directly related to public security, public health, or major public interests;

3. Directly related to criminal investigation, prosecution, trial and execution of judgments;

4. For the protection of your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain the consent of the person;

5. Personal information that you disclose to the public by yourself;

6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.

6. How do we protect the security of personal information

1. We attach great importance to the security of your personal information, and will strive to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information you provide from being used improperly or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.

2. We will protect your personal information by using encryption technology, anonymization processing and related reasonable and feasible means not inferior to those in the industry, and use security protection mechanisms to prevent malicious attacks on your personal information.

3. We will establish a dedicated security department, security management system, and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audits on data and technology in due course.

4. Although the above-mentioned reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security It is impossible to always guarantee 100% security of information, and we will do our best to ensure the security of the personal information you provide to us.

5. You know and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others.

6. We will formulate emergency response plans, and immediately activate emergency plans when user information security incidents occur, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (disclosure, loss) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your own protection and advice on risk reduction, remedies for you. We will promptly inform you of the event-related situation through push notifications, emails, letters, text messages and other related forms. When it is difficult to inform you one by one, we will take reasonable and effective ways to issue announcements.

7. Once you leave "Language Box" and related services, browse or use other websites, services and content resources, we will not have the ability and direct obligation to protect any personal information you submit on software and websites other than Language Box and related services , no matter whether you log in, browse or use the above-mentioned software and website based on the link or guidance of "Language Box".

7. We may use your personal information under the following circumstances:

1. In an emergency, to protect the rights and interests of users and the public;

2. To maintain the copyright, trademark right, patent right and any other legal rights or interests of Linguistics;

3. We may share the user's personal information with the sponsor when conducting promotions or lottery draws. In these cases, Linguistics will prompt before sending the user information, and the user can terminate the transmission process by expressly stating that he will not participate in the event;

4. Match user information with third-party data in order to obtain third-party data;

5. Use user data for statistics to describe Linguistics' services to future partners, advertisers and other third parties and for other legitimate purposes.

8. The user is aware of and agrees to the following user privacy policy

1. In order to provide better services to users, we will collect users' personal information when users voluntarily choose services or provide information, and integrate these information.

2. When the user uses the services covered by this agreement, the server will automatically record relevant information, including but not limited to URL, IP address, browser type, language used, access date and time, etc.

3. In order to facilitate users to log in or use the services covered by this agreement, we will use cookies and other technologies when necessary, and send the collected information to the corresponding server. Users can choose to accept or reject cookies. If the user chooses to reject cookies, the user may not be able to log in or use services or functions that rely on cookies.

4. The information we collect will become part of the routine business archives of Linguistics related services, and may be transferred to Linguistics' successor company or designated party due to transfer, merger, acquisition, reorganization and other reasons. We agree to use the collected information in good faith and take various measures to ensure the security of the information.

9. It is our basic policy to respect the personal privacy of users. We will not illegally disclose or disclose the user's registration information and non-public content stored in Linguistics related services, but you agree that Linguistics has the right to disclose or disclose relevant information under any of the following circumstances:

1. Obtain explicit authorization from the user in advance.

2. Comply with the relevant laws and regulations, including but not limited to providing the user's registration information, the content of the information published by the user on the language treasure and its release time, Internet address or domain name when inquiring about relevant state agencies.

3. Maintain our intellectual property rights and other important rights.

4. Do our best to maintain the privacy and security of users and the general public in emergency situations

5. In accordance with the relevant provisions of this agreement or other circumstances we deem necessary.

10. You agree that in the case where we cooperate with a third party to provide users with services related to Linguistics, if the third party agrees to assume the same responsibility as us for protecting user privacy, we may provide user information to the third party .

11. You can cancel the previously registered account at any time, and you can do it yourself in the following ways: Supplement the operation method of canceling the account

After canceling the account, we will stop providing you with products or services and delete or anonymize your information according to your requirements, unless otherwise stipulated by laws and regulations. This may also cause you to lose access to the data in your account, please proceed with caution.

Cancellation of your account instructions

You need to cancel your account registered on the official channel, you can take the following ways:

(1) You can apply for cancellation through [Login app] - [Click My Account] - [Click Settings] - [Cancel Account] -

If you need to cancel your account registered with the channel party, you need to apply to the channel party for canceling the account or canceling the authorization to log in to our software. Canceling the account means that we will terminate the service provided to you through the channel party account, and the channel party account you use to log in to our service will not be restored once it is canceled. Please back up all relevant information and data before operation.

In order to provide you with a more convenient way to log out, we will continue to optimize our products in the future and inform you through page announcements.

After canceling the account, we will stop providing you with products or services, and permanently delete your account, your registration information, all data in your account, and your use traces, but must be retained for a certain period of time according to relevant laws and regulations. Content is excluded.

All other rights not stated in this agreement still belong to the company. The company reserves the right of final interpretation of this agreement.

If you have other questions and suggestions, you can contact us by email at ChineseKey.org@gmail.com.